Shipping & Delivery
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Delivery information
Shipping & delivery
Everything you need to know about how we process and dispatch your order. Your exact shipping cost is always shown at checkout before you pay.
At checkoutShipping cost shown before you pay
Business daysOrders dispatched Monday to Friday
Email updatesWe'll let you know when it's on its way
Your order
From order to dispatch
Here's what happens after you check out.
Processing
Business days- Order confirmationBy email
- Pick, check & packBy our team
- Weekend & holiday ordersNext business day
Shipping
Calculated at checkout- Shipping costBased on address & order
- Dispatch noticeBy email
- On deliverySignature on most items
Good to know
Customs & duties
All import duties and customs fees are paid by Wide Fit Shoes, so there's nothing extra to pay when your parcel arrives.
The total you see at checkout is the total you pay.
Remote areas
Some remote and island addresses may take longer or carry an extra charge, so please check with us before ordering.
If an item sells out
Very occasionally an item sells out before we can dispatch it. If that happens, we'll contact you by email or phone so you can choose an alternative or cancel.
Questions about your order?
Our team is happy to help with dispatch times or anything else.